Report an accident

Welcome to the Kinetic Third-Party Accident reporting portal. This portal will assist you in reporting a motor vehicle incident to Kinetic.

If you have comprehensive insurance coverage, we recommend contacting your insurer first. They will provide guidance on how to proceed with the claim through your insurance policy. This approach often allows for prompt vehicle repairs without payment of excess or affecting your no claim bonus or other policy benefits, if Kinetic is held at fault. Your insurer will handle the claim process in direct coordination with Quantum Claims Management.

If you choose to submit your claim directly to Kinetic, you will need to provide information outlined below. Providing comprehensive and accurate information will help expedite the processing of your claim.

What do you need to get started?

Registration, Bus Number, Route details and Driver name for the bus you believe was involved.
Your own Licence details, name address.
Date, time and location of accident
Your own vehicle registration and insurance details.
If Police were called the report number and details of police station report was made with.
Any Images to support your claim.
Any witness name and contact details if available.

Make a report

Privacy Policy

Kinetic is committed to respecting the privacy of your personal information. Our Privacy Policy sets out our policy in respect of the handling and protection of personal information. Please review the policy here.

Kinetic is bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other laws that protect the privacy of your personal information. Kinetic Group Services Pty Ltd trading as Kinetic and its related bodies corporate (together “Kinetic”) sometimes handles personal information relying on exemptions under these laws, for example in relation to employee records and related bodies corporate. Any permitted handling of personal information under any of these laws will take priority over our Privacy Policy to the extent of any inconsistency.

The information provided in this form and any other documents provided to us will be dealt with in accordance with our Privacy Policy. By submitting this contact form, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy. If you do not provide the personal information requested or consent to its use and disclosure in accordance with our Privacy Policy, your request may not be processed, we may not be able to administer your services/products, or you may be in breach of your duty of disclosure.